Workaround errors

ERROR: 

Gemalto Multiapp 80K with NetSeT PKI

Gemalto USB SmartCard Reader 0

The smart card cannot perform the requested operation or the operation requires a different smart card.

Workaround ?

I would like to know some information about the issue so that we could help you better.

1. Did you make any hardware or software changes to your computer prior to the issue?
2. What is the make and model of your computer?

I appreciate you for providing details about the issue.

This issue may occur either if the smart card reader driver does not correctly start certificate propagation service or smart card driver is not installed or up to date.

I would suggest you to try following methods and check if it helps.

Method 1:
Please start certificate propagation service and check. Please follow these steps.

a. Press Windows + X keys and click command prompt(admin).

b. In command prompt, type the following command and press Enter.

net start certpropsvc

c. Close command prompt.

If it does not help, use method 2.

Method 2:
Update smart card driver and check.
Refer this article:
Download and install drivers
http://windows.microsoft.com/en-us/windows-8/all-drivers

I hope this information helps.

https://answers.microsoft.com/en-us/windows/forum/all/smart-card-reader-cannot-perform-this-requested/b83d9a5d-75b6-42b8-af8c-9d86e487b771